Privacy Policy

Last Updated: February 1, 2024

1. Introduction

MapleWatt ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use MapleWatt.com.

2. Information We Collect

2.1 Information You Provide

• Newsletter subscriptions: Email address
• Contact forms: Name, email address, message content
• Correspondence: Information provided in direct communications

2.2 Automatically Collected Information

• Usage data: Pages viewed, time spent, navigation paths
• Technical data: IP address, browser type, device information, operating system
• Referral data: Source of traffic to our platform

2.3 Cookies and Tracking

We use minimal cookies for:

• Essential platform functionality
• Anonymous usage analytics
• User preference storage

We do not use advertising cookies or third-party tracking for marketing purposes.

3. How We Use Information

3.1 Legitimate Uses

• Newsletter delivery: Sending requested updates and content summaries
• Communication: Responding to inquiries and correspondence
• Platform improvement: Analyzing usage patterns to enhance content and functionality
• Security: Detecting and preventing abuse, unauthorized access, or technical issues

3.2 What We Don't Do

• Sell or rent personal information to third parties
• Use information for targeted advertising
• Share data with commercial partners without explicit consent
• Track individual users across other websites

4. Information Sharing

4.1 Limited Disclosure

We may share information only in these circumstances:

• Service providers: Email delivery services, hosting providers (under strict confidentiality agreements)
• Legal requirements: When required by law, court order, or government regulation
• Platform protection: To enforce Terms of Use or protect rights, property, or safety

4.2 No Commercial Sharing

MapleWatt does not share, sell, or provide personal information to advertisers, marketers, or data brokers.

5. Data Security

We implement reasonable security measures to protect personal information:

• Encrypted data transmission (HTTPS)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

Note: No internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to our platform.

6. Data Retention

• Newsletter subscriptions: Retained until unsubscribe request
• Contact form data: Retained for 24 months for correspondence records
• Usage analytics: Aggregated and anonymized after 12 months

7. Your Rights

7.1 Access and Control

You have the right to:

• Access: Request copies of personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Unsubscribe: Opt out of newsletter communications at any time
• Object: Object to processing of your information

7.2 Exercising Rights

To exercise these rights, contact: privacy@maplewatt.com

We will respond within 30 days of verified requests.

8. Newsletter Communications

• Newsletters are sent only to subscribers who explicitly opted in
• Each newsletter includes an unsubscribe link
• We do not share newsletter subscriber lists
• Content is informational only — no promotional material

9. Children's Privacy

MapleWatt does not knowingly collect information from individuals under 16. If we become aware of such collection, we will delete the information promptly.

10. International Users

MapleWatt is based in Canada. Information may be processed and stored in Canada, which may have different privacy protections than your jurisdiction. By using our platform, you consent to this transfer and processing.

11. Third-Party Links

Our platform includes links to external sources for reference purposes. We are not responsible for privacy practices of third-party websites. Please review their privacy policies independently.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Material changes will be indicated by updating the "Last Updated" date. Continued use following updates constitutes acceptance of changes.

13. Contact Information

Privacy Officer
MapleWatt
1200-1010 8 St SW
Calgary, AB T2R 1J7, Canada

Email: privacy@maplewatt.com
Phone: +1 (403) 555-4821

14. Compliance

This Privacy Policy complies with Canadian privacy legislation including:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Alberta Personal Information Protection Act (PIPA)